A Digital Transformation Supporting Tenants

Melville Housing Association transitions away from legacy devices by adopting a cloud-first solution with Canon.

Objectives

  • Implement better cloud strategies and hardware to enhance security measures
  • Increase efficiency and reduce running costs
  • Future-proof the organisation with the right technology

Challenges

  • Onboarding staff with the new devices
  • Selecting the right tools to integrate a cloud-first approach
  • Supporting the IT team as they adopt the cloud-first strategy

Approach

  • Melville Housing Association invested in the Canon imageRUNNER ADVANCE DX devices and uniFLOW Online - a combination that allows the organisation to go serverless securely
  • Procurement through the Scottish Procurement SP 21 - 46 Managed Print Solutions Public Sector Framework

Results

  • Lower running costs with the savings reallocated to the improvement of service delivery
  • Eliminated dependence on physical servers
  • Improved overall resilience in a zero-trust environment with the implementation of cloud print
  • Enhanced existing security measures with intuitive user authentication
  • Transitioned away from legacy devices

Melville Housing Association
Colin Turner IT Manager, Melville Housing Association

We’re trying to digitise everything we do. Canon is in a place where they can support us with that.

Improving operational resilience

Melville Housing Association (HA) provides affordable housing to nearly 2,000 families mainly in the Midlothian region, therefore the organisation’s key aim is to work efficiently, manage documents securely, and have cost-effective operations. To enact a secure transformation, for Melville HA, it was essential that the data and print set up follows a cloud-first strategy supported with a zero-trust environment. Melville HA introduced Canon’s advanced multifunction devices, and software resulting in more efficient ways of working. This has enabled staff to safely scan documents directly into OneDrive with Canon uniFLOW Online, and store, save and share with tenants no matter where they are.

Colin Turner IT Manager, Melville Housing Association

With Canon, I never felt we were being sidelined, even though we’re only a small customer. I worried that as a small organisation we might fade into the periphery and not get the service that we should get, but I didn’t find that at all. I feel like Canon cares.

Securing a good future

Melville HA and Canon's proactive relationship has boosted Melville HA's day-to-day processes with advanced multifunction devices, while also eliminating physical servers and reducing IT spend. This progresses Melville HA in a positive direction as savings can be channelled where they are needed most. The future is looking increasingly digital for Melville HA, which is why Canon is working hard to ensure they’re in the best possible position to continue delivering for tenants.

Find out more

Discover how Melville HA adopted a cloud-first strategy with Canon.

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Related products and solutions

Frequently Asked Questions

  • While digital optimisation may seem like a complex task, we believe that it can be broken down in a series of straightforward steps:

    • Automate high-risk processes like invoice approvals and retention policies.
    • Connect systems for real-time data sharing and governance.
    • Implement security measures to meet GDPR requirements.
    • Work with experts to ensure compliance and efficiency.
    Read more in Operations Transformation

  • Document & Information Management

    Canon's Information Management Solutions help organisations meet GDPR requirements by automating document processes throughout their lifecycle with workflows designed for traceable approval tracking. The solution is scalable and customisable to individual needs, ensuring compliance and flexibility. Learn more here.

    Print output management

    uniFLOW helps organisations stay GDPR compliant by securing the entire print, scan and copy ecosystem of organisations. With features like user authentication, encrypted job handling, and minimal data storage, uniFLOW protects sensitive information while streamlining document processes. Learn more here.

    Print, scan and copy hardware

    Canon devices are built with security-first architecture, including access control, data encryption, and automatic data overwrite. This ensures that every device in your fleet supports GDPR compliance and protects confidential information at every stage. Learn more here.

    Security services

    Our suite of security services touches every stage of the device lifecycle to ensure secure printing and protect your information. From bringing new devices into your network to removing data at end-of-life, if you have a print security challenge, we can help. Learn more here.

To find out how Canon can support your organisation speak to one of our team.