Canon Professional Services – Contact Us

During these exceptional times safeguarding the welfare of our customers and employees is our top priority and that involves adapting our way of working in some areas. We are doing everything possible to anticipate, prepare for and minimise any potential disruption.

With this in mind, Canon Service & Repair Centres are operating with reduced staffing levels and other employees are working remotely during this time to limit the risk of infection. At this time, we continue to accept repairs received via courier delivery. In addition some Canon Service & Repair Centres may now be reopening their customer reception desks, in line with local government guidance. Where applicable, we would advise you to contact your local Canon Service & Repair Centre before travelling. There may be a delay in repair times and we do not yet know when we will be able to resume our normal service levels.

Our Canon Authorised Service Partners, are also facing similar challenges, so prior to sending in your product for repair we recommend you contact them in advance.

With this in mind, please consider if your repair is urgent as some courier services may also be impacted. We apologise for any inconvenience caused and thank you for your understanding and support, as we continue to review and address the situation. If you need assistance, calls & emails will continue to be handled as usual so please contact us. We will update you as the situation develops.

United Kingdom and Ireland

CPS Priority Support

cpsteam@cuk.canon.co.uk

CPS members only please call
+44 (0) 800 9150009
(Monday-Friday 08:30-17:00)

For non CPS members please visit our contact us page for assistance

Please quote your CPS Membership number when you get in touch to ensure you receive CPS Priority Support.

Canon Professional Services – Contact Us

Contact Us


Baltics (Estonia, Latvia, Lithuania)

CPS Priority Support
cps.support@canon.se
+46 31 720 34 60 (Monday - Thursday: 09.00-16:00 Friday 09:00-15:00 CET)
Canon Nordic RCC, Krokslätts Fabriker 16, 431 37 Mölndal, Sverige


Belgium

Joachim Devedeleer
j.devedeleer@canon.be
+32 2 7220620 (Monday - Thursday: 09:00-17:00 CET)
Canon Belgium, Berkenlaan 3, 1831 Diegem


Czech Republic

cps@canon.cz
Pavel Šerý +420 225 280 111
Martin Holcman +420 225 280 111
Monday - Thursday: 09:00-17:00 CET. Friday: 08:00-15:00 CET
Canon CZ s.r.o., Jankovcova 1595/14B, 170 00 Praha 7, Holešovice


Germany

CPS Priority Support
cps-support@canon.de
+49 (0) 2154 495 777 Monday - Thursday 8:00 - 16:00 Friday 8:00 - 13:00 CET
(Head Office) Canon Deutschland GmbH, Europark Fichtenhain A 10, D-47807 Krefeld
(Service & Repair) Canon RCC Germany, Siemensring 90-92, 47877 Willich


Spain (Andorra, Canary Islands, Ceuta, Melilla, Gibraltar, Spain)

cps@canon.es
Oscar Mateo +34 91 538 47 63
Jaime Martinez Soria +34 91 538 47 63
Monday - Friday: 09:00-17:00 CET
Canon Espana, Avda. de Europa, 6, Parque Empresarial La Moraleja, 28108 Alcobendas, Madrid


France (France, Monaco)

CPS Priority Support
cps@cf.canon.fr
+ 33 1 70 18 18 00
Monday - Friday 09:00-12:30, 13:30-18:00 CET
administrationrcc@cf.canon.fr
+33 1 70 48 05 00 choix 3 
Canon France, 14 rue Emile Borel, 75017 Paris


Iceland

CPS Priority Support

cps.support@canon.se
+46 31 720 34 60 (Monday - Thursday: 09.00-16:00 Friday 09:00-15:00 CET)
Canon Nordic RCC, Krokslätts Fabriker 16, 431 37 Mölndal, Sverige


Italy (Italy, San Marino, Vatican City)

David Metalli
cps@canon.it
Salvatore Lombardo
+39 02 38592000 opzione 1
rccit.cps.service@canon-europe.com
Canon Italia S.p.A., Strada Padana Superiore, 2/B, 20063 Cernusco Sul Naviglio (MI)


Luxembourg

Joachim Devedeleer
j.devedeleer@canon.be
+32 2 7220620 (Monday - Thursday: 09:00-17:00 CET)
Canon Belgium, Berkenlaan 3, 1831 Diegem


Hungary

Peter Lato
cps@canon.hu
+36 12 37 59 67 (Monday - Thursday: 09:00-17:00 CET. Friday: 08:00-15:00 CET)
Canon Hungária Kft., Graphisoft Park 1., H-1031 Budapest Záhony u. 7


Netherlands

cps@canon.nl
+31 20 714 92 08
(Monday - Thursday: 10.00-12:30 , 13:00-17:00 CET)
Canon Nederland N.V., Bovenkerkerweg 59, 1185 XB Amstelveen


Nordics (Âland Islands, Denmark, Finland, Greenland, Norway, Sweden)

CPS Priority Support
cps.support@canon.se
+46 31 720 34 60 (Monday - Thursday: 09.00-16:00, Friday 09:00-15:00 CET)
Canon Nordic RCC, Krokslätts Fabriker 16, 431 37 Mölndal, Sverige


Austria

CPS Priority Support
cpsaustria@canon.at
+43 (01) 688 62 70 (Monday - Thursday: 08:00-17:00 CET, Friday: 08:00-14:00 CET)
(Head Office) Canon Austria GmbH, Oberlaaerstraße 233, A-1100 Wien
(Service & Repair) Schuhmann GmbH, Gablonzerweg 18, 4030 Linz +43 732 38 22 80


Poland

Piotr Wieczorek
piotr.wieczorek@canon.pl
+48 691 490 880 (Monday - Thursday: 09:00-17:00 CET. Friday: 08:00-15:00 CET)
Canon Poland, Gottlieba Daimlera 2, 02-460 Warszawa


Portugal

cps@canon.pt
André Mourad Ferreira +351 911043681
Jose Antas +351 966781454
Monday - Friday: 09:00-17:00 CET
Canon Portugal SA, Lagoas Park, Edifício 15 - Piso 0 e 1, 2740-262 Porto Salvo


Switzerland (Liechtenstein, Switzerland)

CPS Priority Support
cps@canon.ch
+41 (0) 44 835 6110 (Monday - Thursday: 08:00-17:00 CET, Friday: 08:00-14:00 CET)
(Head Office) Canon Schweiz AG, Richtistrasse 9, 8304 Wallisellen
(Service & Repair) Sertronics AG, Lindächerstrasse 1, 5413 Birmenstorf +41 (0) 56 417 73 20


Slovakia

cps@canon.sk
Peter Mydliar +421 257 104 011
Martin Holcman +420 225 280 211
Monday - Thursday: 09:00-17:00 CET, Friday: 08:00-15:00 CET
Canon Slovakia s.r.o., Karadžicova 8, 821 08 Bratislava


United Kingdom and Ireland (Guernsey, Ireland, Isle of Man, Jersey, United Kingdom)

CPS Priority Support
cpsteam@cuk.canon.co.uk
+44 (0) 800 9150009 (Monday - Friday 08:30-17:00)
Canon UK, Cockshot Hill, Woodhatch, Reigate, Surrey, RH2 8BF


Russia

Innokenti Pan
cps@canon.ru
+7 985 364 0506 / +7 495 258 5600 (Monday - Friday 10:00-19:00 GMT+3) 
Canon Russia LLC, Serebryanicheskaya nab., 29, Business Center "Silver City", 8th floor 109028, Moscow




Eastern Europe (Armenia, Azerbaijan, Belarus, Bulgaria, Croatia, Cyprus, Georgia, Greece, Kazakhstan, North Macedonia, Malta, Romania, Serbia, Slovenia, Ukraine, Uzbekistan)

Ferenc Torok
cee-cps@canon.at
+43 1 6808 8363 (Monday - Thursday: 08:30-17:00 CET. Friday: 08:30-14:00 CET)
Canon CEE GmbH, Oberlaaer Strasse, 233 A-1100 Vienna


Eurasia (Turkey, Israel)

Cüneyt Akman
yasir.pehlivan@canon.com.tr
+90(850) 255 22 66 (Monday - Friday 09:00-18:00 GMT+3)
Canon Eurasia Görüntüleme ve Ofis Sistemleri A.S., Degirmen Sokak Nida Kule Is Merkezi No:18/10. K:1 Kozyatagi 34742 Kadiköy, Istanbul


Middle East (Bahrain, Iran, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, United Arab Emirates)

Mr. Zamaqshari Zubair
cps@canon-me.com
+971565006813


Central & North Africa (Algeria, Egypt, Nigeria)

Mr. Raul Gabat
cps@canon-cna.com
+971565221706

South Africa

Roger Machin - CPS Pro Rep Photo & Video
roger.machin@canon.co.za
Jan Venter - CPS Tech Rep Photo & Video
jan.venter@canon.co.za
+27 12 675 4900/4947 (Monday - Friday 08:30-16:30 London +2 hours)
Canon South Africa, 1st Floor, Block C, Southdowns Office Park, 22 Karee Street, Southdowns, Centurion, 0062

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