SERVICES
Product Support and Maintenance Services
Device Maintenance and Support Services
A range of services — including predictive maintenance — that will offer you the satisfaction of knowing your operation will never be disrupted for long.
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Device Management Service (DMS)
We provide support with the monitoring and management of your devices and ensure they are running the latest firmware.
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Device Maintenance and Support
Allow our experts to support the technical performance of your devices, remotely or onsite, and ensure uptime during normal working hours.
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Enhanced SLA Solutions
Enjoy the reassurance of faster response times and faster resolution times for all your service requests.
Software Maintenance and Support Services
Choose from our expert services and system updates to optimise the uptime of your print and scan infrastructure, both now and in the future.
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Canon Software Support
Our Software Support Service aims to minimise business disruptions by providing expert technical support to deal with software performance issues and software maintenance. This includes access to updates, fixes, small changes and improvements within a current version, as well as access to, or savings on, new versions or upgrades.
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Remote Event Management
Maximise the availability of your print and scan infrastructure with Remote Event Management, a proactive support service where our experts monitor the application and server environment remotely providing a proactive event resolution.
Related Services
Whether you want a complete package of support or just an individual service, we can help you get the most from your Canon solution.
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SERVICES
Product Implementation Services
Receive end-to-end support for installing and configuring new print, scan and document management solutions.
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Services
Product and Data Removal Services
Move, add, change and dispose of any redundant Canon devices and software quickly and with minimum fuss.
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Services
Consultancy Services
Start Smart. Through our consultancy services, we provide a detailed analysis of your print and scan infrastructure, with continual recommendations of ways to optimise your technical solutions.