Error Codes and Error Messages

Please enter your PIXMA, EOS, imageRUNNER or imagePROGRAF product name in the box below to select your product, then when on the product page select Error Codes on the menu bar and enter the error code or message that you are experiencing.
Product security

Select your product

Enter your product name in the box below

You might also need...

  • Contact Us

    Contact us for telephone or e-mail support

  • Repair

    Locate a repair centre and find other useful information regarding our repair process

  • Recycling

    Learn more about Canon's Cartridge Recycling Programme

  • Canon Account

    Register your product and manage your Canon account