Open the door to digital inbound business communications
Automate and integrate all of your inbound communication channels: any format, at any time, with full transparency and traceability.
Let Canon’s intelligent data classification solution manage both your physical and digital input channels. Fully managed classification, extraction and processing of information, plus mobile document capture, give you the opportunity to leverage the power of clever process automation, increasing efficiency and improving response times.
What we offer
Multi-Channel Advanced Capture
Intelligent document capture – including paper, email, web or mobile– to ensure a complete picture of individual customer communications.
Advanced Classification
Identify document types and understand both content and context through cognitive capture, with automated workflow or outbound communication triggers to improve customer response.
Validation Services
Ensure complete document and data accuracy, integrity and authenticity, with comprehensive automated matching against master data, according to business rules.
Analytics & Reporting
Enhance business performance through comprehensive reporting and value-added analytics, tracking what’s been received, who sent it and when, as well as volumetrics and trends.
