We collect your personal data when you sign up and/or when use our Services:
This is information you give us which personally identifies you, such as your name, email address, telephone number, date of birth or home address. Your personal details will be processed for the following purposes:
This refers to personal and family relationship information that you may provide on a voluntary basis, processed for the following purpose:
This entails the tracking of your actions (repeated site visits, interactions, keywords, online content production, etc.) when you access and use our Services and the building of profiles over time. It also includes information about the devices and methods you use to interact with the Services and content.
We combine behavioural information with your personal details, but we will not store any personal details related to fields left blank by you during your sign-up process. When your personal information is not necessary to achieve the purposes set out in this section, we will only process behavioural information on an aggregate basis, so that the recognition of individual data is impossible.
We capture information about your Operating System and Internet Browser when you visit a Canon website or use the Services, including information that is automatically logged when you use the Services (e.g. requested information, timestamp, IP address, etc.). Where required by applicable laws, prior to the storage or caching (temporary storage) of or access to data on your device, we will obtain your consent after providing you with clear and comprehensive information about the purposes of the processing of your personal data.
We will process your behavioural, device and interactions information for the following purposes:
This is information about your Canon products (such as product model, serial number and purchase date), of how you set up and use your Canon products (e.g. camera and lens settings) and the Services, as well as details on your Customer Service, Warranty and Repairs interactions with Canon.
Some of the information under this category does not qualify as personal information, but we will apply any necessary safeguards to ensure as well the privacy of this information. We will process this data for the following purposes:
This category includes images that you upload to Canon Services, and their relevant descriptions and metadata. We hold no rights over the content you upload to the Services unless you expressly grant them to Canon, but you authorise us to use this information for the following purposes:
This section comprises any content submitted by you through Canon’s online channels and forums, which is processed for the following purposes:
When you use social login, we retrieve basic profile information from your chosen social identity provider for the following purposes:
Certain Services allow you to specify your personal preferences (e.g. preferred language). Users may also specify their privacy preferences with regards to choices like receiving marketing communications.
We gather your location data, including real-time geographic location, where you have expressly authorised us in accordance with your privacy settings of your Canon accounts, installed apps, browsers and devices. We use Location Information for the following purposes:
This comprises information about goods and services you buy through the Services, for the following purposes:
We will not process or store your bank or credit/debit card details used when purchasing Canon goods and services through the Services. Payments for purchases will be completed through third-party payment platforms. Your banking details will not be shared with Canon.
Canon Europa N.V. with principal place of business at Bovenkerkerweg 59, 1185 XB Amstelveen, The Netherlands, and Canon Inc. with principal place of business at 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan (together “Canon”) are the data controllers, that is, the entities determining the purposes and means of the processing of the personal data collected from you.
If you provided your consent when signing up to the Services, or at a later stage, Canon and/or other Canon group companies will use your personal information for marketing purposes and to inform you about other Canon products and services, which Canon thinks might be of interest for you. We will use your personal details, preferences and browsing behaviour to personalise any communications, advertising and offers we send to you through the communication channels you have provided.
You can specify whether you wish to receive such information by ticking the appropriate box in your registration form. You will be able to opt out from receiving such information at any time by editing your emailing preferences of your account or by unsubscribing using a link provided in all applicable communications. For Services like Irista and Lifecake, please access their relevant preference centre for fine-tuning your choices and for changes to your subscription to be effective.
You have the right to access, correct or update your data by accessing the link provided in the email confirming the successful creation of your Canon account. This link will also be available from Canon websites across Europe, Middle East and Africa. In order to delete your data, you need to submit an email to firstname.lastname@example.org using the email address you have used to create your Canon account. Prior to submitting an account deletion request, please make sure that you have downloaded all the content you want to keep from each of the Services. Note that after the deletion of your personal data, it cannot be recovered and any data and content stored on the Services will also be permanently deleted. We will also delete your personal data once it is no longer necessary for the purposes for which it was originally collected.
Canon will need to hold your personal information locked where required by applicable laws and during the relevant statutes of limitations, even if you ask for its deletion. This term should typically not exceed 5 years in most jurisdictions. Canon will not delete your personal data where it refers to an active relationship or a product or service explicitly requested by you (e.g. a recent purchase made at a Canon store).
Protecting the privacy of the very young is especially important. Canon does not target the Services to children, though they are generally adequate for minors. Canon encourages parents and guardians to spend time online with their children of all ages and to participate with them in the various interactive activities and downloadable projects that may be available on the Services from time to time.
You guarantee the quality of the information provided in the Services. All personal data you send to Canon must be real, accurate and kept up to date. You take full responsibility that the information you provide complies with this principle. You also guarantee that you have gathered the explicit consent from anyone holding any personal image, intellectual property or other rights over your content, authorising you to upload and store it in the Services.
Last updated [2016.5.25]