SERVICES

Managed Print Services

Create an optimised, secure and sustainable print and scan environment with Canon’s services and solutions, available via the cloud, in a hybrid setup, or on-premise. And now, through Canon Hybrid Workspace Solutions, we support seamless working between home and office environments, through one single contract – enabling efficient and productive ways of working anywhere, anytime.
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Work professionals using Canon Managed Print Services

Canon MPS

Managed Print Services combines our industry leading technologies and services to seamlessly and securely manage your print and scan infrastructure across both central and home offices enabling digital transformation.
Canon Managed Print Services video

"50% of information technology decision makers, rank managed print services as one of their top 3 investment priorities."

Office professionals discuss Canon's five-step approach to optimise your print environment

Our approach

We take a five-step approach to optimise your print environment:

1. Assess your print and document workflows to understand your current digital maturity and identify improvement opportunities.
2. Design a bespoke digital transformation journey tailored to your unique business needs.
3. Ensure a seamless transition harnessing our skills, knowledge and experience.
4. Proactively maintain and support your print and scan environment, to ensure your fleet and document workflows keep performing as efficiently as possible.
5. Continue to make constant improvements from service and performance reports.

The benefits of MPS

Our Managed Print Services help you improve efficiency, security and customer experience through a selection of enhanced capabilities.

  • Drive productivity

    Improve time and cost efficiency with increased functionality and visibility into document workflows.

  • Improve collaboration and mobility

    Enable teams to access advanced print and scan capabilities remotely through enhanced connectivity features.

  • Enhance customer experience

    High quality prints and innovative applications that convey your message more effectively with simplified print and scan.

  • Strengthen information security

    Maintain security and compliance standards with robust security infrastructure that allows only authorised access to confidential information.

Services

We have a broad range of services tailored to fit your business’ unique needs, from core services covering fleet management, print optimisation, remote monitoring, and customer reporting, to enhanced services for multivendor management and enterprise-grade service and support – all available across central and home offices.

  • Discovery Assessment

    Provides detailed analyses of the print and scan environment, giving an understanding of the fleet and day-to-day user print and scan needs. Advanced version also includes environment calculations, providing an accurate baseline for calculating cost savings.

  • Fleet Management Service

    Ensures fleets are continually available, and capable of maintaining enough capacity, enabling centralised management for higher productivity. Includes Output Management Service, Customer Reporting Service and Business Relationship Management Service.

  • Security Services

    A range of security-related services addressed to all-type organisations that help keep MFD and Printer fleets secure. Includes Device Hardening Service, Data Removal Service or Security Audit.

  • Sustainability Services

    Helps you achieve your sustainability goals
    Includes Canon and 3rd party services, e.g. Carbon Neutral Printing and Reforestation.

  • Multi-vendor Management Service

    Provides maintenance and consumables management of non-Canon devices in your fleet, consolidating your entire print fleet into a single contract.

  • Enterprise Service Desk

    Provides a single point of contact for centralised global software and application support, offering enhanced operational efficiency, reliability and productivity.

  • On-site Fleet Maintenance

    Dedicated Canon on-site engineer offering rapid fleet support optimisation, to ensure high availability and user satisfaction.

  • On-site Fleet Operations

    Canon support for the day-to-day print and scan environment for large sites, by providing incident triage and device-related hygiene activities.

MPS infrastructure

Our Managed Print Services are underpinned by a broad selection of robust software solutions that cover your entire print environment, from device maintenance to customer reporting.

  • uniFLOW

    Manage all your devices, and print and scan workflows through one integrated software solution.

  • eMaintenance

    Automate time-consuming administration tasks so you can focus on what’s important.

  • Netaphor

    Gain actionable business intelligence with this fleet data collection, analysis, alerting and reporting tool.

  • CRS Online

    Drive continuous improvement of your print performance through insight from ongoing reporting.

Futuristic imagery representing digital transformation services

SOLUTIONS

Digital transformation services

Drive forward your digital transformation by combining our enterprise-grade managed print services and workspace collaboration solutions in a single package

SOLUTIONS

Workspace collaboration solutions

Transform how you do business with advanced capture, document workflow automation, and cloud connectivity solutions that work together to keep information flowing securely through your organisation.

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Related products and solutions

Explore more Canon solutions that complement our Managed Print Services.

Explore further

Read more about how Canon solutions and services can help you adapt to the new hybrid reality of work.

  • Preparing for the unexpected

    The idea of ‘normal’ working has been totally transformed and continues to change. Here’s where to invest to stay agile.

  • Enabling the new workspace

    Read how cloud will become fundamental to ensuring teams can collaborate in the changing, hybrid future workspace.

  • Adapting to tomorrow’s workspace with cloud

    Navigate the future workspace by harnessing cloud technology to support efficient, secure collaboration.

  • What to expect in the future workspace

    Discover the trends impacting the future workspace and get tips on how you can prepare.

For more information and questions please contact us