Accelerate digital transformation
Digital transformation has remained a top priority for every business over the last decade. In fact, in 2019 it was already estimated that it could account for nearly 20% of IT spending3. However, for many organisations, their evolution towards the digital workplace has been a fairly slow and steady progression, with teams falling back on traditional habits – for example storing paperwork in on-site filing systems. Recent disruptions have expedited the digitisation process, forcing many organisations to adapt instantly to supporting work outside of the physical office. In turn, employees have had to make new habits too, learning to perform their role through digital channels only.
For businesses, this process – while perhaps not started on their own terms – will be an important long-term investment. Deploying business applications, backbone systems, and infrastructure online, supports a greater shift of customers and suppliers to online channels. In order to stay one step ahead, companies should continue to review how they can build robust remote working conditions, building sophisticated, stable, and secure capability at scale.