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UK hospital trust invests in print e-commerce to increase efficiency and generate new revenue stream

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Following a review of all its facilities support services, the Rotherham, Doncaster and South Humber NHS Foundation Trust has invested in a print ecommerce solution from Canon.

Results

System now in place that opens up further revenue streams for RDaSH

System now in place that opens up further revenue streams for RDaSH

Simplified online ordering process which gives customers control of approvals and a straightforward means of requesting print services

Simplified online ordering process which gives customers control of approvals and a straightforward means of requesting print services

Manual processes, such as inputting data, proofing and amending documents have been eliminated enabling print room operatives to spend more time processing orders

Manual processes, such as inputting data, proofing and amending documents have been eliminated enabling print room operatives to spend more time processing orders

Objective

Create additional revenue stream by marketing print services to external customers, increase efficiencies within the business and reduce waste

Challenges

• Replace paper-based job ticketing system

• Update the lengthy document design process

• Install online solution that would enable print services to be made commercially available to external customers

Approach

Deployment of Cloud-based software solution to create an online printing portal, initially for internal customers and then extended to external users requiring printing services