Canon Professional Service Centre

What is a Canon Professional Service Centre?

Canon Professional Service Centres (PSCs) are service facilities owned and operated by Canon. As the manufacturer of Canon products, we believe our customers deserve the best customer service and support.
 
Each Canon PSC has highly trained technicians, the latest tools and equipment and is a state-of-the-art facility, all set up to provide a wide range of services across the Canon product range.
 
Why use a Canon PSC?
We recommend that all services and repairs are carried out professionally to avoid any damage to your product. 
 
Our Canon Professional Service Centres have special tools and software used by our highly trained technicians to a high standard.

Services we offer

Service & Repair

Service and repair prices, process and form. Before sending your product for service or repair, please read our service and repair process.

Maintenance

Keep your equipment fully operational with a choice of product care packages, including cleaning, checking and adjustments.

Upgrades

Enhance the performance of selected Canon EOS, Cinema EOS and XA/XF cameras to tell more compelling stories.

Express

If you’re in a hurry, we offer While-You-Wait sensor cleaning and faster service turnaround times.

Warranty

Warranty T&Cs, FAQs and warranty contact information.

Products we cover

Canon Professional Service Centres handles a wide range of Canon products such as:


  • Cameras and Lenses (EOS, EOS R-series, EF & RF lenses, IXUS, PowerShot)
  • Video Cameras and Lenses(Cinema EOS, LEGRIA, XA/XF/ME series)
  • Broadcast Lenses
  • Home and office printers (PIXMA, MAXIFY, some i-SENSYS models)
  • Pro Displays
  • Remote PTZ
  • Binoculars
  • Projectors
  • Other products (Zoemini, Calculators, Presenters etc.)

Please be aware that we may not offer certain services for some products, for example if spare parts are no longer available for it.

Canon Camera
PSC Video

Contact us

Canon Deutschland GmbH
Professional Service Center
Europark Fichtenhain A10
47807 Krefeld


Tel: +49 (0)2151 / 345 222


Service and repair related issues only - for any other questions please visit our Support website for helpful information.


Opening Hours:

Monday to Thursday: 08.30 - 17.00
Friday: 08:30 - 14:00


Closed on bank holidays.

Terms & Conditions

Before sending your product to a Canon Professional Service Centre, please read our Terms of Service & Repair.

Before loaning a product from us, please read our Terms of Loan.

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Contact Us

Contact us for telephone or e-mail support

Service & Repair

Book a service, send a product for repair, or find out more about our service and repair process

Recycling

Learn more about Canon's Cartridge Recycling Programme

Canon Account

Register your product and manage your Canon account