Create and Send

A user-friendly application that simplifies the creation and distribution of ad hoc outbound letters and documentation – physically or digitally – from anywhere in the world.
a person looking at their phone and computer


Manage your business communications, simply

Canon’s Create and Send helps to facilitate hybrid working, supporting your organisation wherever you are on your digital transformation journey.

This solution enables businesses to create ad hoc communications via an easy-to-use web submission tool, ahead of physically or digitally mailing them to customers in any location.

The benefits of Create and Send

Create and Send automates the manual processes of creating letters and documents, including converting letters and documents into predefined, brand and regulation-compliant templates. Once approved, using the dashboard’s collaboration features, users can mail communications digitally to customers.

Alternatively, documents and letters can be sent, via the Create and Send application, to a central print room or Print Service Provider for printing and physical mailing.

  • Enhance Customer Experience

    Achieve consistent branding of ad hoc communications, on either printed or digital output.

  • Reduce Costs

    Remove the need to use pre-printed stationery through the consolidation of mailing to leverage postal discounts.

  • Improve Collaboration and Mobility

    Use Create and Send from anywhere in the world with approval routing if desired.

  • Drive Productivity

    Automation removes manual processes, enabling employees to focus on their core role.

  • Strengthen GDPR and Security

    Help preserve data and information security, and meet regulatory compliance.

  • Related Software

    Explore other software solutions that can help you increase productivity, efficiency and security and progress your digital transformation journey.

  • Document Production Automation

    Automate and centralise the production of business-critical documents across multiple channels.

  • Customer Communication’s & Document Production Automation

    Take control of promotional and transactional communications.

  • Document Composition and Delivery

    Digital transformation of invoices, statements and personalised communications.

  • Explore Digital Transformation Services

    Drive forward your digital transformation, regardless of where you’re working from.
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    Explore Further

  • Transforming operations: How to adapt fast in the new normal

    Learn how to drive efficient, transparent and compliant business processes.


    Learn more about how your business can benefit from our Customer Communication Solutions