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We have identified a phenomenon in some of our inkjet printers since May 30, 2022, that the printer power turns off shortly after it is turned on, preventing use of the printer.
Canon takes great pride in the quality and performance of its products, and we offer our apologies to any customers who have been inconvenienced by this phenomenon.
To resolve this issue please download the firmware for your product using the link below -
Please check that the claim number you have entered is correct. For further information you can contact us via email at cashback@claim-lookup.com or call us at +353 16 990 990.
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Let's start by identifying your product
Find out more about the services we offer and then select your product below to begin your service request.
Please Note: Services are only available for selected cameras, lenses and video products.
Keep your equipment fully operational with a choice of product care packages, including cleaning, checking and adjustments.
Enhance the performance of selected Canon EOS, Cinema EOS and XA/XF cameras to tell more compelling stories.
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