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PIXMA iP4840

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PIXMA iP4840

PIXMA iP4840

FAQ ID: 8200824400
Last modified: 27-Jul-11


FAQ: Cleaning the Pad in the Cassette

Helpful Information:

Solution:


If the Pad in the Cassette is smeared with paper powder or dirt, two or more sheets of paper may be ejected. Follow the procedure below to clean the Pad in the Cassette.

You need to prepare: cotton swab

1. Pull out the Cassette from the printer, and remove all the papers.

2. Clean the Pad (A) sideways with a moistened cotton swab.


IMPORTANT
  • After cleaning the smeared Pad, dry it completely.

If the problem is not resolved, contact the service center.

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