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Contact Support

Please be aware that the Canon Group Company, Axis Communications are now responsible for the servicing and support of Canon network camerasIf you need assistance with your network camera please contact Axis Communications

For all other business products please contact us either by telephone or via the email address below for assistance with your product or query.

Prior to contacting us, you may wish to visit our web support area which contains product specific drivers, software, user manuals, firmware, FAQs and other useful content that may assist you with your query.

Picture_Phone

Call us on 01 605 0320.

Monday - Friday: 08:00 - 18:00

To assist us, please have the serial number of your device ready (how to find your serial number). 

*Calls charged at geographical local rates dependent on your call plan and service provider. For exact charges, please check with your service provider.

Picture_Email

Send us an email to ie@support.canon-europe.com.

Please include below details in order to be able to assist you as soon as possible:


Please note, any information supplied in the email will be used solely to resolve your query. Your personal details will not be used for marketing purposes or to inform you of other products and services that may be of interest to you.

Important Notice!

Some Internet Service Providers may block replies assuming they are unwanted messages. To ensure that you receive a response to your enquiry, we recommend that you add donotreply@support.canon-europe.com to your address book.