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DWF introduce a digital working environment

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DWF wanted a business partner that would challenge it to transform its business through technology. Working closely with DWF, Canon devised and implemented a new document strategy and overhauled its business-wide print infrastructure. It introduced mobile document access, mobile printing and a digital mailroom that automatically digitises and delivers all posted documents directly to the inbox of the recipient in email form to help DWF’s staff work flexibly; whether they are travelling, with clients or working from a hot desk in a different office. The solution included a secure identification and job release system to help reduce environmental impact and bolster document security.

Results

Greater employee efficiency through fully flexible working and greater access to information

Greater employee efficiency through fully flexible working and greater access to information

50% reduction in office storage space per head

50% reduction in office storage space per head

Digital Mailroom solution will see future annual cost savings of up to £1m

Digital Mailroom solution will see future annual cost savings of up to £1m

Achieved the strictest international information security standards with ISO 27001 certification

Achieved the strictest international information security standards with ISO 27001 certification

Objective

Introduce a digital working environment that would support DWF’s business strategy to deliver better client service, greater profitability and attract the best people to elevate DWF to become a top 15 law firm.

Challenges

• Paper-intensive business and industry

• Heavily legislated industry, where information security is paramount

• 13 office locations

Approach

A strategic partnership to overhaul DWF’s traditional ways of working with documents and information.