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PIXMA MX410

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PIXMA MX410

PIXMA MX410

FAQ ID: 8201126800
Last modified: 13-Apr-11


FAQ: IJ Printer Utility cannot be launched. (Macintosh)

Helpful Information:

Solution:


Phenomenon

  • For Mac OS X 10.6

As there is no [Open Printer Utility] button, IJ Printer Utility cannot be launched.

  • For Mac OS X 10.5

IJ Printer Utility cannot be launched from the [Utility] button in the print queue.

Cause

This phenomenon occurs per specifications when Bonjour printing is enabled.

Solution: For Mac OS X 10.6

Follow the procedures below to change the setting.

1. In the [Print & Fax] window, select the applicable print queue.

2. Click [Options & Supplies], then select [Utility].

3. Confirm that there is no [Open Printer Utility] button.


IMPORTANT
When the [Open Printer Utility] button is displayed, the print queue you selected is incorrect. Return to the Step 1 to select the correct print queue again.

4. Click [OK], and return to the [Print & Fax] window.

5. Click [-].

6. When the following message is displayed, click [Delete Printer].

7. Click [+].

8. In the [Add Printer] window, select the printer with "canonijnetwork" in [Kind].

9. Confirm that the same printer is selected in [Print Using], then click [Add].

10. When you go back to the [Print & Fax] window, select the created print queue.

11. Click [Options & Supplies], then select [Utility].

12. When the [Open Printer Utility] button is displayed, the change to the normal printing via network in Mac OS X 10.6 is completed.

Solution: For Mac OS X 10.5

Follow the procedures below to change the setting.

1. In the [Print & Fax] window, select the applicable print queue.

2. Click [Open Print Queue

3. Click [Utility].


IMPORTANT
When the IJ Printer Utility dialog is displayed, the print queue you selected is incorrect. Return to the Step 1 to select the correct print queue again.

4. Close the print queue, and return to the [Print & Fax] window.

5. Click [-].

6. When the following message is displayed, click [Delete Printer].

7. Click [+].

8. In the [Add Printer] window, select the printer with "canonijnetwork" in [Kind].

9. Confirm that the same printer is selected in [Print Using], then click [Add].

10. When you go back to the [Print & Fax] window, select the created print queue.

11. Click [Utility].

12. When the IJ Printer Utility dialog is displayed, the change to the normal printing via network in Mac OS X 10.5 is completed.

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